Chatting Client Experience with Alyssa Conrad from Pearl & Dot. Alyssa had amazing tips and insight to owning a business dedicated to client experience.
We’ve all been there … or maybe it’s just me. Either way I wanted to take this episode and do something a little different. Instead of chatting about how the ideal client experience plays out. I wanted to chat about what happens when it goes south. How I’ve chosen to handle situations, how I might handle things in the future I’ve yet to come across.