Welcome to Season Two! This season we have been diving into client experience and in todays episode we talk about the Off-Boarding portion of the experience.
Actionable Steps For Delivering Your Final Product
1. Build The Hype
2. Exceed Expectations
3. Add a personal touch
It’s time you up your canned email for delivering the final product or found a way to truly leave a lasting impression with your clients.
Two Ways You Can Get Reviews
1. Directly Asking + Sending to preferred Site
2. Feedback Questionnaire
The important thing is that you follow up and ask for feedback and reviews. This is a great time to add a CANNED email to to your offboarding process to be sent out 0-2 weeks after they have received their products.
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Music by Mark Andrew Spencer
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